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HELP CENTER
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I’ve lost my password!Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I forgot my password. Follow the instructions and you should be able to log in again shortly. However, if you are not able to reset your password, contact a board administrator.
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I’m trying to join and it says my email address or phone number is already in use-what should I do?This means you may have previously registered for an Atlas Navi account.T The email address and phone number used to register must not be in used by another member, this ensures your account is unique and make sure that only you can have access. For assistance, contact the Atlas Navi Team
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Why do I get logged off automatically?Due to security reasons you cannot sign in on 2 devices at the same time.
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My language is not in the listIf the language pack does not exist, feel free to contact us. More information can be found on our Telegram Channel with the upcoming software updates including language pack you need
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How do I download and setup the Atlas Navi app?Download the Atlas Navi app Download from AppStore or Google PlayStore Sign-up for the Atlas Navi account, all you need is an email address and phone number. You will receive an SMS verification code that you need to validate in the app. Create your Driving Club Access to Atlas Navi is limited to those who have an invite code " referral code". If you join us in the Beta phase, you can ask our communities for a referral code. Build your own Driving Club, getting rewards for each member who joins up to 3 levels deep (one-time rewards + % of miles driven). Earn Navi when they join and MILE rewards whenever they drive with the Atlas Navi app. Congrats! You are all set. You can start navigating and earn MILE
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I can't loginThere are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact a board administrator to make sure you haven’t been banned.
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Why to give GPS permissions?To navigate with Waze, you need to turn on your phone’s location, as well as allow Atlas Navi to use your phone’s location. If you deny Atlas Navi access to your location, it can't give you directions and also won't be able to collect rewards your map searches based on your location. You must choose to allow permissions all the time. ON ANDROID Important: Some of these steps only work on Android 10 and above. Learn how to check your Android version. Turn on your phone's location Swipe down from the top of the screen. Touch and hold Location . If you don't find Location : Tap Edit or Settings . Drag Location into your Quick Settings. Allow Atlas Navi to use your phone’s location Swipe down from the top of the screen. Touch and hold Location . If you don't find Location : Tap Edit or Settings . Then drag Location into your Quick Settings. Tap App location permissions. Under ”Allowed all the time," “Allowed only while in use,” and “Not allowed,” find the apps that can use your phone's location. To change the app's permissions, tap it. Then, choose the location access for the app. Additional steps for Android 8.1 and below: Tap Mode Choose High accuracy For more instructions about Android location management. Note: These steps may vary depending on your device. ON iOS Allow Atlas Navi to use your phone’s location Tap Settings, then Privacy Tap Location Services and select Atlas Navi Make sure that Always is selected – Learn more Note: On phones with iOS 14 and above, Atlas Navi needs your precise location to give you turn-by-turn directions and reminders to leave. Turn on Precise Location Terms and Conditions / Privacy Policy can be found here: https://www.atlasnavi.com/privacy
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Why to give contacts and camera permissions?Contacts : - will enable users to share their referral code Via SMS, email, WhatsApp, or a shareable link - share ETA with family and friends. Camera : - helps you to record the footage during driving Microphone: Only for Walkie Talkie feature
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What is referral code?Referral code can be obtain free from our social channels or from your friends who referred you the app. This referral code helps you build your Atlas Navi Driving Club, the more users register with your referral code the bigger your Driving Club gets. Invite friends to your Driving Club and earn NAVI when they join or drive 10 NAVI got any friend joining using your code 5 NAVI for any user invited by your friends and their friends, up to 3 levels deep.
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How to deactivate Developer OptionsDeactivate Developer Options. Settings -> System -> About Phone -> Build Number -> Advanced -> Developer Options.
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What is the contract address?Oficial AtlasNavi Contract: 0xFc1C93a2507975E98b9d0E9260Ded61A00152BF1
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How to withdraw the tokens bought in the private sale to the wallet?Access the link ps.atlasnavi.com through dApps ( browser) of your wallet which you made purchase You are going through KYC verification. Make sure you us the right chain : Ethereum Mainnet ( ERC-20) Add tokens in the wallet ( contract address 0xFc1C93a2507975E98b9d0E9260Ded61A00152BF1) Make sure you have ETH to cover the gas fees, then you can claim the tokens
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Where to buy $ NAVI tokens?A. Kucoin.com Trading Link - https://www.kucoin.com/trade/NAVI-USDT - USDT/NAVI Pair B. Gate.io Trading Link - https://www.gate.io/trade/NAVI_USDT - USDT/NAVI Pair
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I can't see the NFT in Metamask!Open Metamask and head to Settings -> Security & Privacy -> Enable OpenSea API -> Autodetect NFTs
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How many $MILE can I earn?The rate will be adjusted periodically and will announced on our Statistics page. Drive safe! $NAVI withdrawals are processed manually for now within 24 hours of requesting a withdrawal.
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Where can I find my rewards ?Your $NAVI and $MILE rewards and shown in the app, Wallet section.
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How are the earning calculated?The rewards will be earned over the distance driven, measured in the app. User must start and end a trip for the rewards to be calculated. Note: The time spent in the app, without setting up a destination, will not give you MILE rewards Using fake GPS or any exploits attempts will permanently block your account.
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How To convert the $MILEs you drove and the ones received from your Driving Club?ONLY FOR NFT HOLDERS 1. Log into the Atlas Navi app (download here) 2. Connect your crypto wallet in the Menu-Wallet section 3. Stake the NFT you acquired 4. Press “Convert $MILE -> $NAVI” 5. Withdraw $NAVI to your wallet 6. Sell $NAVI for USDT on KuCoin.com or Gate.io exchanges.
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What are the MILE rewards?Rewards are counted in miles driven, and they are named $MILE. To start earning $MILE, setup your destination and END your trip when you reach your destination. To be able to convert these rewards into NAVI tokens (and then cash out), users have to buy a vehicle NFT. To do so, users need to acquire NAVI tokens on the exchange KuCoin and Gate.io
Need more help?
Contact us with any issue or information you would like to share. We aim to reply within 24 hours to all emails.
Ratings & Reviews from App Store
NICE features
"Great app with huge potential. This is going to bring new features into today's navigation option across devices. Keep up the good work."
Dr_dumi
BEST community
"Best app...This is the best community"
Raulsofei
HuGE potential
"Great app. Works good on iOS. Huge potential and easy to use. When all said and done it can be top in navigations apps"
Alice Yda
Somethng else
"At this moment in beta version but the final product want to be something brilliant. Will keep an eye on this. Drive safe"
innocent 0
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